Why do my emails not reach the customer?

Ingo Updated by Ingo

Basically, it can be said that e-mails from MATE are rated above average positive and therefore have a low spam probability and high deliverability rate. Nevertheless, it can happen that sent e-mails do not reach the customer.

There can be many reasons for this.

Basically, it can be said that there are always two competing sides when sending e-mails: Protection and security vs. the most comfortable use of an e-mail inbox.

Detailed information about reasons for undeliverability and how to counteract them can be found here.

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