General Account Settings
Creating and changing users
Roles and permissions
App branding in your Corporate Identity
Event overview page
Quickstart - Create your MATE Complete event quickly
Event status – Draft, Active and Archived Events
The field of action
The event overview
Using the correct image sizes
The search function
Email and Domain Setup
Managing email addresses
Creation of a new webpage domain
Creating multiple sender email addresses and website domains
Create a new email address as sender in the account settings
Data Protection and IT Security
Create Events and Guests
Organize Virtual Events
Create a new event
Create and edit attributes
Default attribute values
Create guests manually
The Guest import with Excel
Create guest categories (segmentation)
The email types
The Email template LA LUNA
The email templates
Creating an invitation email using the template Modern
The Guest salutation
The Wallet-/ Passbook ticket
The salutation assistent
Use your own form of address
The Email Log
Basics for the successful delivery of e-mails
Send a test e-mail
The attributes of the guest list
Registration Page and Event Reception
Templates for your webpage
The form field
The intermediate text
Create a Button linked to a website or document
Show and hide form fields
Enter accompanying persons
Colors and Design
Contents and modules
Name and create a webpage
The Event Reception - the feature for virtual and hybrid events
Linking the MATE Event Reception with Zoom
Invitation and Event Management
The invitation- and ticket code
Sending emails (email dispatch wizard)
The Dashboard for your event
Postponing/ Cancelling of events
The confirmation status of your guests
Evaluate and export the KPI´s of your event
Edit guest information and change the status manually
Create and change accompanying persons with the guest
Individual limitation of accompanying persons
The timely filtering of acceptances and declines
Tracking of email opening rates
The guest source: an indicator of success for your communication
On site / The Check-In App
The MATE App
App configuration (Corporate Design)
The check-In of companions
The print settings
Setting up a printer setup
Possible solutions for troubleshooting during the on-site check-in
Tips & Tricks
The reduction of the spam probability of my emails
Pictures from my email are not displayed (correctly)
HTML-Editor and the token function
Customize headlines and text with HTML
Duplicate event and use as template
Duplicating e-mails and save time
Insert stock photos into emails
Best Practice: Attendance documentation with MATE
MATE 2.0 Roadmap
How can I filter acceptances and declines by time?
How can I postpone an event?
How can I cancel an event?
How can I change the user language?
How can I sign up for the MATE Newsletter?
How can I give feedback on MATE?
Which products (licenses) can I purchase?
Email configuration and sending
How do I create a new email address as sender in my account?
How can I create multiple sender email addresses and website domains within one account?
Why do my emails not reach the customer?
How can I reduce the spam probability of my emails?
Why are pictures from my email not (correctly) displayed?
Why can I not save my changes to the website?
How can form fields be shown and hidden (checkbox, dropdown, radio button)?
How can I edit the display of the date in the countdown (website)?
How can I edit the color settings of the countdown?
How do I set up a new website domain?
MATE Setup and Check-In
How do I put a setup into operation?
Which printers can I use at check-in?
How can I undo a check-in?
Data protection and security
Table of Contents
Updated by Maxi
With the HTML editor and its dynamic placeholder function it is possible to edit texts of e-mails and web pages as well as when setting your printer functions individually. A placeholder corresponds to a specific event or guest information. This means that each placeholder is linked to a corresponding content, such as the event name, the first or last name or attributes created in the event, such as the company. By inserting these placeholders, the associated information is recognized by the system and dynamically replaced with the corresponding content in your email or web page.
Access to the HTML editor in MATE
By default, you can access the HTML editor for each text element of your web page or email. Every setting that you make there is automatically implemented in the respective module. With the preview function you can test every change immediately.
Functions and elements of the HTML editor
The HTML editor offers you numerous functions and elements to edit your continuous text as well as to insert elements like source code or plain text. In the following the dynamic placeholder function (token) will be introduced.
You open the placeholder function in the web page and e-mail generator by clicking on the [T]-Icon in the upper right area of the editor.
A window opens:
Now you can specify which guest or event information you want to insert into your text using the placeholder.
As you can see, a selection of all possible placeholders opens up for you to use. All attributes from your event as well as additional information, such as the generated salutation or the event name, are available as placeholders.
In addition to the dynamic placeholders, the HTML editor offers functions such as the insertion of plain text or the option from 'Insert Word'.
- Crossed out
- Text color
- Background color
- Font size Schriftgröße
- Remove formatting
- Insert placeholder
- insert as plain text
- Numbered list
- Reduce indent
- Increase indent
If you regularly insert text into the HTML editor of MATE, colors and fonts, images and tables are not copied. Other settings (italic, bold, underlined or linking) remain unchanged.
If you choose to insert plain text, formatting such as links, bold, italics and underlined are not copied. Only plain text with line breaks is used.
- Further Functions
- Remove hyperlink
- Display blocks
- Source code
- Create DIV Container
- Horizontal line
- Special character
NOTE: It is also possible to customize and automate text areas (e.g. headings) via HTML without the placeholder function (token) being available. Here, HTML commands are simply stored directly in the desired area. You can learn more about this here.