How can I undo a check-in?

The easiest way to undo check-ins is directly via the MATE App.

Please use the corresponding button in the top right-hand corner of the screen within the navigation bar:

ATTENTION: Deleting an erroneous check-in using this button is only possible in the app up to 2 minutes after check-in!

Further information about working with the MATE App can be found here.

An alternative way to undo a check-in is in the MATE CMS. All users who have been granted the "Delete Check-In" permission (e.g. Admins) can undo Check-Ins by opening the corresponding Guest and deleting the Last Guest Check-In under the "Other" section.

How did we do?

Which printers can I use at check-in?

Contact