Invitation and Event Management

The invitation- and ticket code

Here the functions and use of invitation and ticket codes are defined and the generation of the individual codes is explained.

Maxi
Updated 3 months ago by Maxi

Sending emails (email dispatch wizard)

Here you will learn how to send your email templates to your guests using the send wizard.

Ingo
Updated 3 months ago by Ingo

The Dashboard for your event

Once you have selected an event, you will automatically be taken to the dashboard. Here you have all relevant data available at a glance.

Ingo
Updated 3 months ago by Ingo

Postponing/ Cancelling of events

This article shows you how you can postpone or cancel events.

Matija Vojvodic
Updated 3 months ago by Matija Vojvodic

The confirmation status of your guests

Below are the four default states of MATE and how you can quickly change the state for a guest or group of guests.

Maxi
Updated 3 months ago by Maxi

Evaluate and export the KPI´s of your event

Hier wird Ihnen aufgezeigt, wo und welche Kennzahlen Sie über Ihre Veranstaltungen erhalten und wie die Daten aus MATE exportieren können.

Matija Vojvodic
Updated 3 months ago by Matija Vojvodic

Edit guest information and change the status manually

The following shows how you can view and edit guest information.

Maxi
Updated 2 weeks ago by Maxi

Create and change accompanying persons with the guest

Here you will learn how to create or change accompanying persons for a main guest who has already travelled.

Maxi
Updated 3 months ago by Maxi

Individual limitation of accompanying persons

You can find all important information on the topic "individual limitation of accompanying persons" here.

Maxi
Updated 3 months ago by Maxi

The timely filtering of acceptances and declines

Filtering by last change and last feedback from the registration page is explained in this article.

Matija Vojvodic
Updated 3 months ago by Matija Vojvodic

Tracking of email opening rates

With the help of MATE you can track the personal opening rates of your guests. Here you can find out where you can activate this function.

Ingo
Updated 3 months ago by Ingo

Guest Check-Out

MATE has added an important feature to its product. In addition to check-in, you can now check out guests in the App ais as well as in your account!

Ingo
Updated 6 days ago by Ingo

Check-in via batch function (multiple selection)

Carry out check-ins at virtual events in the aftermath? No problem! You can find out here how you can do this using the batch function.

Ingo
Updated 6 days ago by Ingo

The guest source: an indicator of success for your communication

Your MATE App has been enriched with an important and helpful view: the guest source. This article explains what the guest source is and how to use it.

Ingo
Updated 2 months ago by Ingo

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