Invitation and Event Management
The invitation- and ticket code
Here the functions and use of invitation and ticket codes are defined and the generation of the individual codes is explained.
Sending emails (email dispatch wizard)
Here you will learn how to send your email templates to your guests using the send wizard.
The Dashboard for your event
Once you have selected an event, you will automatically be taken to the dashboard. Here you have all relevant data available at a glance.
Postponing/ Cancelling of events
This article shows you how you can postpone or cancel events.
The confirmation status of your guests
Below are the four default states of MATE and how you can quickly change the state for a guest or group of guests.
Evaluate and export the KPI´s of your event
Hier wird Ihnen aufgezeigt, wo und welche Kennzahlen Sie über Ihre Veranstaltungen erhalten und wie die Daten aus MATE exportieren können.
Edit guest information and change the status manually
The following shows how you can view and edit guest information.
Create and change accompanying persons with the guest
Here you will learn how to create or change accompanying persons for a main guest who has already travelled.
Individual limitation of accompanying persons
You can find all important information on the topic "individual limitation of accompanying persons" here.
The timely filtering of acceptances and declines
Filtering by last change and last feedback from the registration page is explained in this article.
Tracking of email opening rates
With the help of MATE you can track the personal opening rates of your guests. Here you can find out where you can activate this function.
MATE has added an important feature to its product. In addition to check-in, you can now check out guests in the App ais as well as in your account!
Check-in via batch function (multiple selection)
Carry out check-ins at virtual events in the aftermath? No problem! You can find out here how you can do this using the batch function.
The guest source: an indicator of success for your communication
Your MATE App has been enriched with an important and helpful view: the guest source. This article explains what the guest source is and how to use it.