On site / The Check-In App

The MATE App

With the MATE App you can quickly accredit your guests directly at the event. Here you can find out everything you need to know about the App.

Maxi
Updated 5 months ago by Maxi

The check-In of companions

In MATE, you can assign companions to each main guest individually and assign each companion a separate record with information (such as first and last name and email address). This means that each c…

Ingo
Updated 8 months ago by Ingo

The print settings

In this article we will explain all settings of the print function. Which label can be used, what you should pay attention to, how to set the QR Code etc.

Maxi
Updated 1 year ago by Maxi

Setting up a printer setup

This article gives you step-by-step instructions on how to install and commission the printer.

Maxi
Updated 1 year ago by Maxi

On-site assitance

With this article we would like to support you during commissioning as well as with possible problems on site and show you helpful solution proposals.

Maxi
Updated 1 year ago by Maxi

Possible solutions for troubleshooting during the on-site check-in

Here you will find tips on how to use the apps and solutions for errors that may occur during setup.

Ingo
Updated 1 year ago by Ingo

Guest Check-Out

MATE has added an important feature to its product. In addition to check-in, you can now check out guests in the App ais as well as in your account!

Ingo
Updated 4 months ago by Ingo

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